Minority interest groups are alleging Dillard's department store chain encourages a policy of racially profiling customers. According to several lawsuits filed against Dillard's, security guards often improperly detain and search African-American and other minority shoppers alleging they have shoplifted. In several instances, African-American customers claim security guards beat them during questioning. Many minorities say they were refused service because of their race.
Spokespersons for Dillard's deny the allegations, insisting racial discrimination
does not exist at any of their stores and that the incidents are isolated. Dillard's management argues that in some cases employees may have been overly aggressive but were simply trying to protect the store's interests because of the high rate of theft and fraud at retail outlets. Statistics indicate that department stores lose over $10 billion annually to shoplifting.
If you have been the victim of racial discrimination at any Dillard's store, it may be important to contact an attorney
who can help you protect your legal rights. Please keep in mind that there may be time limits
within which you must commence suit.
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